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Center for Curriculum and Transfer Articulation
Computer Applications: Microsoft Office Specialist/Advanced
Major: 5147
First Term: 2009 Spring    Final Term: 2013 Fall
Award: CCL
Total Credits: 19 - 21
CIPS Code: 52.0401
Initiating College: Mesa Community College
Program Availability: College-Specific
Occupational Area: Business, Management, and Administratio
Instructional Council: Office Automation Systems (43)
GPA: 2.00

Detailed Program Information

Description: The Certificate of Completion (CCL) in Computer Applications: Microsoft Office Specialist/Advanced program provides advanced skills in computer software applications for a wide variety of occupations. Coursework includes advanced software applications in word processing, electronic spreadsheets, and other office skills. This certificate program is designed to assist students in preparing for the expert examinations for certification as a Microsoft Office Specialist.

Consumer Program Costs and Career Information

Program Notes:
+ indicates course has prerequisites and/or corequisites.
++ indicates any module.
Students must earn a grade of "C" or better for each course listed in the "Required Courses" area.

Required Courses
 Credits: 16-18
 GBS104Quality Telephone Techniques1
 OAS101Computer Typing I: Keyboarding and Formatting3
 OAS108Business English3
 CSM/TQM101Quality Customer Service3
Students will select one of two tracks:
Track I:Credits: 6
+BPC210Advanced Computer Usage and Applications3
+BPC250Post Advanced Computer Usage and Applications3
Track II:Credits: 8
 BPC100CDLiving Online (1) OR 
 BPC106AHMS Outlook: Level I (.5) AND 
+BPC106BHMicrosoft Outlook: Level II (.5)1
 BPC/CIS114AEExcel: Level I (1) AND 
+BPC/CIS114BEExcel: Level II (1) AND 
+BPC/CIS114CEExcel: Level III (1) OR 
 BPC/CIS114DEExcel Spreadsheet (3)3
 BPC/OAS135DKWord: Level I2
+BPC/OAS235DKWord: Level II2
Restricted Electives
 Credits: 3
+ACC115Computerized Accounting2
 BPC101ACIntroduction to Handheld Devices1
 BPC110Computer Usage and Applications3
 BPC/OAS111AAComputer Keyboarding I1
 BPC/CIS121AEWindows Operating System: Level I1
+BPC/CIS122AEWindows Operating System: Level II1
 BPC123Introduction to Speech Recognition (SR)1
 BPC/CIS133AAInternet/Web Development Level I-A1
+BPC/CIS133BAInternet/Web Development Level I-B1
+CIS233AAInternet/Web Development Level II-A1
+CIS233BAInternet/Web Development Level II-B1
+OAS103AAComputer Typing: Skill Building I1

Program Competencies
1.Create spreadsheets for use in business decisions. (BPC 210, BPC250, BPC/CIS114AE, BPC/CIS114BE, BPC/CIS114CE, BPC/CIS114DE)
2.Produce professionally formatted documents using word processing. (BPC210, BPC250, BPC/OAS135DK, BPC/OAS235DK)
3.Use correct English grammar in written communication. (OAS108)
4.Describe ways to create and enhance customer satisfaction in the credit/financial industry including responsiveness, reliability, empathy, and tangible service. (TQM101)
5.Perform advanced applications in word processing, spreadsheet, database, presentation, integration and Internet; explore appropriate computer ethics. (BPC210, BPC250)
6.Perform advanced microcomputer applications in word processing; spreadsheet, database and presentation software; explore advanced business computer concepts. (BPC 210, BPC250)
7.Projecting a professional/positive image over the phone. (GBS104)
8.Keyboard mastery and proper basic formatting of documents. (OAS101)
9.Create, modify, and store mail messages using the special features and concepts of a desktop information management system. (BPC106AH, BPC106BH)
10.Fundamental network and Internet concepts and terminology for business and personal computers. (BPC100CD)

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.