Receptionist
| Major: 5237 First Term: 2008 Fall Final Term: 2013 Spring Award: CCL Total Credits: 9 CIPS Code: 52.0406 | Initiating College: Estrella Mountain Community College Program Availability: Shared by: EM (View Moratorium Programs) Occupational Area: Business, Management, and Administration / Office Occupations Instructional Council: Office Automation Systems (43) GPA: 2.00 |
Detailed Program Information | |
Description: The Receptionist Certificate of Completion (CCL) prepares the student for employment as a receptionist in a business office environment. Skill development includes microcomputer keyboarding and filing; word processing; electronic and traditional mailing methods; and telephone system skills. Techniques for effective office communication and making appropriate office ethical choices are also part of the program.
Program Notes:
+ indicates course has prerequisites and/or corequisites.
Students must earn a grade of "C" or better for each course listed in the "Required Courses" area.
Program Notes:
+ indicates course has prerequisites and/or corequisites.
Students must earn a grade of "C" or better for each course listed in the "Required Courses" area.
| Program Prerequisites | |||
|---|---|---|---|
| Credits: 11 | |||
| Certificate of Completion in Data Entry Clerk (5233) | 11 | ||
| In lieu of the Data Entry Certificate, students may meet this program prerequisite by demonstrating knowledge and skills equivalent to the following courses through assessment: | |||
| BPC/OAS111AA | Computer Keyboarding I (1) OR | ||
| OAS101AA | Computer Typing I: Keyboard Mastery (1) | 1 | |
| + | OAS101AB | Computer Typing I: Letters, Tables and Reports | 1 |
| + | OAS103AA | Computer Typing: Skill Building I | 1 |
| + | OAS103AB | Computer Typing: Skill Building II | 1 |
| OAS118 | 10-Key By Touch | 1 | |
| AND also completing the following courses: | |||
| OAS108 | Business English | 3 | |
| OCS122 | Office Orientation and Essential Skills (3) OR | ||
| OCS100 | Basic Office Skills (1) AND | ||
| OCS102 | Office Career Preparation (1) AND | ||
| OCS104 | Office Communications (1) | 3 | |
| Required Courses | |||
|---|---|---|---|
| Credits: 9 | |||
| BPC106AH | MS Outlook: Level I | 0.5 | |
| + | BPC106BH | Microsoft Outlook: Level II | 0.5 |
| BPC/OAS113 | Micro-Alphabetic Indexing | 1 | |
| BPC/CIS114AE | Excel: Level I | 1 | |
| + | BPC/OAS135DK | Word: Level I | 2 |
| GBS131 | Business Calculations | 3 | |
| + | OAS101AC | Computer Typing I: Production and Manuscript | 1 |
| Program Competencies | |||
|---|---|---|---|
| 1. | Alphabetize, index, and cross reference data using a computer. (BPC/OAS113) | ||
| 2. | Produce properly formatted documents using Microsoft Word. (BPC/OAS135DK) | ||
| 3. | Use messaging and word processing functions in Microsoft Outlook. (BPC106AH) | ||
| 4. | Use office management functions in Microsoft Outlook. (BPC106BH) | ||
| 5. | Demonstrate basic spreadsheet functions using Microsoft Excel (BPC/CIS114AE) | ||
| 6. | Calculate percentages, interest, discounts, and markups. (GBS131) | ||
| 7. | Keyboard format letters, tables, and reports with speed and accuracy. (OAS101AC) | ||
All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.