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Center for Curriculum and Transfer Articulation
Microsoft Technical Specialist
Major: 5841
First Term: 2012 Spring    Final Term: Current
Award: CCL
Total Credits: 16-17
CIPS Code: 11.0203
Initiating College: Glendale Community College
Program Availability: Shared by: EM, GC, GW, PV (View Moratorium Programs)
Occupational Area: Information Technology
Instructional Council: Computer Information Systems (12)
GPA: 2.00

Detailed Program Information

Description: The Certificate of Completion (CCL) in Microsoft Technical Specialist program provides training for an entry-level position working with Windows networks. Knowledge and skills are developed to install, configure, customize, optimize, and troubleshoot Windows servers and Windows client workstations. The courses in the program also help to prepare for Microsoft Certified Product Specialist (MCP) and Microsoft Certified Information Technology Professional (MCITP) examinations. The curriculum ideally is taught by Microsoft Certified Professionals.

Program Notes:
Students must earn a grade of "C" or better for all courses required within the program.
+ indicates course has prerequisites and/or corequisites.
++ indicates any module

Program Prerequisites
 Credits: 0-3
 CIS105Survey of Computer Information Systems (3) OR 
  Permission of Department or Division0-3
Required Courses
 Credits: 16-17
 CIS121ABMicrosoft Command Line Operations (1) OR 
+CIS221ABMicrosoft Power Shell (1)1
+BPC170Computer Maintenance I: A+ Essentials Prep3
+BPC270Computer Maintenance II: A+ Technician Prep3
+CIS190Introduction to Local Area Networks (3) OR 
 CNT140Cisco Networking Basics (4) OR 
 MST140Microsoft Networking Essentials (3)3-4
 MST150Microsoft Windows Professional (3) OR 
 MST150++Any MST150 Microsoft Windows course (3)3
+CIS270Essentials of Network and Information Security3

Program Competencies
1.Implement DOS commands and functions. (CIS121AB, CIS221AB)
2.Identify basic personal computer architecture and components. (BPC170, BPC270)
3.Troubleshoot problems with various common hardware and software configurations. (BPC170, BPC270)
4.Analyze local area network LAN topologies and communication standards. (CIS190, CNT140, MST140, MST150, MST150++ )
5.Identify the hardware and software components of a local area network. (CIS190, CNT140, MST140)
6.Create and manage user and group accounts. (CIS190, CNT140, MST140, MST150, MST150++ )
7.Implement and troubleshoot network printers. (MST150, MST150++ )
8.Secure network resources with share permissions and New Technology File System (NTFS) permissions. (MST150, MST150++ , CIS270)
9.Install, configure, and optimize Windows network operating system. (MST150, MST150++ )
10.Monitor network resources and events. (CIS270)

All information published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.