| 1.
|
Describe the commitment to the cardmember. (I)
|
| 2.
|
Differentiate between the different account types on the basis of
criteria, benefits, and fees. (I)
|
| 3.
|
Describe a benefit exclusive to small business corporate cardmembers,
and the special billing features available to large market corporate
card, or regular card accounts. (I)
|
| 4.
|
Identify the basic elements of a multi-digit account number. (I)
|
| 5.
|
Describe the components of a billing statement. (II)
|
| 6.
|
Identify and describe the use of the various keys used in an
information management system, and explain the procedure for signing
on. (III)
|
| 7.
|
Describe the proper use of and security issues regarding passwords.
(III)
|
| 8.
|
Given an account number, access the small business account, large
market, or regular card receivable screens and describe the details
regarding accounts. (IV)
|
| 9.
|
Differentiate between the types of small business and large market, or
regular card account receivable screens. (IV)
|
|