Maricopa Community Colleges  AIR151   20064-99999 
Official Course Description: MCCCD Approval: 04/25/06
AIR151 20064-99999 L+L 3 Credit(s) 4 Period(s)
International Reservations and Sales
Overview of international airline reservations and sales. Includes baggage regulations, international fares, and stored fare data. Covers frequent flyer club enrollment procedures. Prerequisites: None.
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MCCCD Official Course Competencies:
 
AIR151   20064-99999 International Reservations and Sales
1. Identify conditions for unaccompanied children traveling internationally. (I)
2. Calculate children's and infant's international fares. (I)
3. Identify guidelines for international baggage charges. (II)
4. Practice procedures for baggage check-in. (II)
5. Request specific passenger information using computerized system. (III)
6. Describe procedures to obtain a US passport. (IV)
7. Differentiate between passports, visas, and tourist cards. (IV)
8. List frequent flyer club enrollment procedures and regulations. (V)
9. Interpret an international fare ladder. (VI)
10. Explain international reservation procedures. (VII)
11. Create an international Passenger Name Record (PNR). (VIII)
12. Explain the use of stored fare data. (VIII)
13. Practice storing and modifying an existing PNR record. (VIII)
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MCCCD Official Course Outline:
 
AIR151   20064-99999 International Reservations and Sales
    I. Unaccompanied Children
        A. Fares
        B. Reservations
        C. Regulations
          1. Between USA and Mexico
          2. Between USA and Canada
          3. Between Mexico and Canada
      II. International Baggage
          A. Check-In
          B. Computer Entries
          C. Lost or Damaged Luggage
        III. Reservations System
            A. Information Requests
            B. Specific vs. Full Text
            C. Codes
          IV. Documentation
              A. Passports
              B. Visas
              C. Tourist Cards
              D. Health Requirements
            V. Frequent Flyer Club
                A. Enrollment Procedures
                B. Regulations
                C. Black-Out Dates
                D. Reservations
              VI. International Fares
                  A. Fare Ladders
                  B. Add-Ons
                  C. Sidetrips
                VII. Reservations
                    A. Procedures
                    B. Passenger Name Record (PNR)
                      1. Required Information
                      2. Documentation
                      3. Modifications
                    C. Time Limits
                    D. Availability
                  VIII. Stored Fare Data
                      A. Automatic Stored Fare Data
                      B. Modifications
                      C. New Entry
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