| 1.
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Identify the roles and responsibilities of managers and analyze the
changing management process. (I)
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| 2.
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Define management terms and concepts including planning, organizing,
coaching, supervising, controlling, and evaluating. (I, II)
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| 3.
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Describe the decision-making process and its importance in
organizational and employee development and growth. (III)
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| 4.
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Demonstrate decision-making ability by participating in decision-
sample situations. (III)
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| 5.
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Demonstrate leadership skills and expertise by participating in
individual and group activities. (IV)
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| 6.
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Describe leadership styles and differentiate among power, authority,
accountability, empowerment, and delegation. (IV)
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| 7.
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Identify various communication methods and describe advantages and
disadvantages of each. (V)
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| 8.
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Describe a positive climate for selecting, training, developing,
promoting, and empowering employees. (V)
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| 9.
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Describe the changing diversity of the American workforce, including
the advantages and disadvantages of global labor market. (V)
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