Official Course Description: MCCCD Approval: 12/11/07
AIR121 20082-99999	L+L	2 Credit(s)	3 Period(s)
Airline Cargo Services
Overview of airline cargo service procedures for the airline cargo agent. Includes Cargo Name Records (CNRs), cargo security, air waybills, shipments, and cargo allocation. Airline cargo computer system usage emphasized. Prerequisites: None.

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MCCCD Official Course Competencies:
AIR121   20082-99999	Airline Cargo Services

1.	Use an airline cargo computer system. (I-IX)
2.	Summarize Transportation Security Administration (TSA) Screening Regulations. (II)
3.	Identify various screening methods. (II)
4.	Document security procedures. (II)
5.	Explain cargo billing procedures. (III)
6.	Differentiate between a domestic air waybill and an international air waybill. (IV)
7.	Describe various levels of airline cargo service. (V)
8.	Explain how airline cargo is allocated. (VI)
9.	Summarize Cargo Name Record (CNR) procedures. (VII)
10.	Identify CNR fields. (VII)
11.	Create CNRs. (VII)
12.	Locate CNRs in an airline cargo computer system. (VII)
13.	Summarize procedures for various types of cargo shipments. (VIII)
14.	Identify accounting forms. (IX)

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MCCCD Official Course Outline:
AIR121   20082-99999	Airline Cargo Services

I. Airline Cargo Computer System A. Overview B. Log In/Log Out C. Keyboard D. Special Characters E. Operating System 1. Reservations 2. Flight Operating System F. Codes G. Displays H. Menus/Fields I. Reference System J. Commands K. Flight Information (FLIFO) L. Entries II. Security Procedures A. Overview B. Definition of Cargo C. Transportation Security Administration (TSA) Screening Regulations D. Screening Methods 1. Visual 2. X-Ray 3. Manual 4. Explosive Trace Detection (ETD) 5. Explosives Canine Team 6. Explosive Detection System (EDS) 7. Decompression Chamber E. Documentation 1. Air Waybill 2. Cargo Name Record (CNR) 3. Number of Screened Items 4. Name of Screener 5. Retention Time F. Screening Exceptions G. Shipper Classifications 1. Known Shipper 2. Unknown Shipper 3. Indirect Air Carrier (IAC) 4. Carriers with TSA Approved Security Programs 5. Carriers without TSA Approved Security Programs H. Internal Computerized Billing System I. TSA Database III. Cargo Billing A. Overview B. Internal Computerized Billing System 1. Benefits 2. Display Information C. Cargo Billing Account 1. Domestic 2. International 3. Account Entries IV. Air Waybill A. Overview B. Requirements C. Types 1. Domestic 2. International D. Retention V. Cargo Service Levels A. Overview B. Types 1. Premier Pak 2. Air Express 3. Two Day 4. Company Material (COMAT) 5. Other C. Station Freight Information VI. Allocation of Cargo A. Overview B. Availability C. Limitations VII. Cargo Name Record (CNR) A. Overview B. Procedures C. Creation D. Modification E. Codes F. Fields G. Fees 1. Import Service Charge 2. Insurance 3. Operational Surcharge 4. Special Handling H. Locating CNR in Computer System I. Status Codes J. Trip Information K. Weight and Balance L. Trucking Procedures M. Advanced Booking N. Manual Unit Dispatch O. Posting Procedures P. Final Disposition Q. Queues VIII. Cargo Shipments Procedures A. Overview B. Split Shipments C. Human Remains Shipments 1. Cremated Human Remains 2. Non-Cremated Human Remains D. High Value 1. Articles of Extraordinary Value (AEVs) 2. Electronics 3. Special Commodities E. Lost Shipments F. Missing Shipments G. Stolen Shipments H. Unclaimed Shipments I. Refused Shipments J. Unit Load Device (ULD) 1. Management 2. Inventory 3. Damage Reports IX. Accounting Procedures A. Overview B. Forms C. Collect on Delivery (C.O.D.)

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