Maricopa Community Colleges  AMX101   19936-20006 
Official Course Description:   MCCCD Approval:  05/25/93  
AMX101      19936-20006 LEC 0.50 Credit(s) 0.50 Period(s)
Information Management System
Overview of account types, cardmember benefits and miscellaneous maintenance transactions using an information management system. Emphasis on terminal usage and various work screens. Prerequisites: None.
 
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MCCCD Official Course Competencies:
 
AMX101   19936-20006 Information Management System
1. Describe the commitment to the cardmember. (I)
2. Differentiate between the different account types on the basis of criteria, benefits, and fees. (I)
3. Describe a benefit exclusive to small business corporate cardmembers, and the special billing features available to large market corporate card accounts. (I)
4. Identify the basic elements of a multi-digit account number. (I)
5. Describe the components of a billing statement. (II)
6. Identify and describe the use of the various keys used in an information management system, and explain the procedure for signing on. (III)
7. Describe the proper use of and security issues regarding passwords. (III)
8. Given an account number, access the small business account or large market receivable screens and describe the details regarding accounts. (IV)
9. Differentiate between the types of small business and large market account receivable screens. (IV)
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MCCCD Official Course Outline:
 
AMX101   19936-20006 Information Management System
    I. The Card
        A. Commitment to Cardmembers
        B. Card Issuance and Fees
        C. Security
        D. Account Types
        E. Card Benefits
          1. All Card Products
          2. Small Business Corporate Cards
          3. Large Market Corporate Cards
        F. The Account Number
          1. Basic Description
          2. Account Number Elements
          3. Condensed Account Number
          4. Billing Features
      II. The Statement
          A. Advanced Document Processing Billing System
          B. Corporate Card Account Statement
          C. Corporate Card Account Summary
          D. Cardmember Information
          E. Records of Charge
          F. Automatic Charges
        III. Terminal Usage
            A. Introduction
            B. Key Operation
            C. Alternate Keys
            D. Key Functions
            E. Signing On
            F. Security
            G. Password Change
          IV. Account Receivable Screens
              A. Small Business Accounts
                1. Account Status
                2. Interdepartmental Communication Cross-reference
                3. Credit History
                4. Trial Balance
                5. Customer Profile Inquiry Cross-reference
                6. Partial Information Search
                7. Main Menu
                8. Additional Account Members
                9. Special Programs and Services
                10. Plastic Card Issuance
                11. Authenticator Request
              B. Large Market Account Receivable Screens
                1. Account Status
                2. Interdepartmental Communication Cross-reference
                3. Credit History
                4. Trial Balance
                5. Partial Information
                6. Main Menu
                7. Additional Account Members
                8. Special Programs and Services
                9. Plastic Card Issuance History
                10. Authenticator Request
                11. Corporate Hierarchy Detail
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