| 1.
|
Identify features of sign and travel accounts. (I)
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| 2.
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Describe transactions to sign and travel accounts. (I)
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| 3.
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Describe computer screens used to service sign and travel accounts.
(I)
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| 4.
|
Explain legislation affecting sign and travel accounts. (I)
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| 5.
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Explain the procedure for processing a ticket transfer. (II)
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| 6.
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Explain the procedure to re-apply payments to the sign and travel
accounts. (II)
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| 7.
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Identify interest rates, finance charges, and funding sources on sign
and travel accounts. (II)
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| 8.
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Select appropriate verbiage when resolving a sign and travel inquiry.
(II)
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| 9.
|
Identify qualified sign and travel charges. (II)
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