Maricopa Community Colleges  AMX141   19936-99999 
Official Course Description: MCCCD Approval: 05/25/93
AMX141 19936-99999 L+L 4 Credit(s) 6 Period(s)
Establishment Services I
Introduction to establishment services. Establishing a merchant account, processing change of status, merchant supplies, authorizations, payables, and support media. Prerequisites: None.
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MCCCD Official Course Competencies:
 
AMX141   19936-99999 Establishment Services I
1. Explain the purpose and function of establishment services. (I)
2. Identify and use cardmember and service establishment account numbers. (I)
3. Identify computer screens used in establishment services. (I)
4. List the criteria used to establish a merchant account. (II)
5. Analyze criteria used to establish a merchant account. (II)
6. Demonstrate the procedures necessary to establish a merchant account. (II)
7. Identify a change of status and process changes. (III)
8. Differentiate between promotional and normal consumption supplies. (IV)
9. Process a merchant request for supplies. (IV)
10. Research authorization records to validate approval. (V)
11. Resolve authorization inquiries from the service establishment. (V)
12. Identify and describe inquiries related to payables. (VI)
13. Identify the service establishment's need for support media. (VII)
14. Order support media for the service establishment. (VII)
15. Retrieve support media for the service establishment. (VII)
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MCCCD Official Course Outline:
 
AMX141   19936-99999 Establishment Services I
    I. Introduction to Establishment Services
        A. Purpose
        B. Function
        C. Identification of Account Number
          1. Cardmember
          2. Service Establishment
        D. Computer Screens
      II. Establishing a Merchant Account
          A. Criteria
            1. Types
            2. Analysis
          B. Procedures
            1. Payment Frequency
            2. Discount Rate
            3. Contractual Agreements
            4. Contractual Addendum's
        III. Change of Status
            A. Address
            B. Cancellations
            C. Reinstatements
            D. Check Holds
            E. Check Accelerations
          IV. Merchant Supplies
              A. Promotional
                1. Types of Supplies
                2. Processing the Request
                3. Procedures for Billing
              B. Normal Consumption
                1. Types of Supplies
                2. Processing the Request
            V. Authorizations
                A. Bulletins
                  1. Criteria for Generation
                  2. Inquiries
                    a. Responsibility for Checking
                    b. Research for Missing Information
                B. Credit Authorization System
                  1. Access Screens
                  2. Research Fiche
                  3. Fraud Database
              VI. Payables
                  A. Inquiries
                  B. Submission Methods
                    1. Mail-in
                    2. Tape Submission
                    3. Electronic Data Capture
                    4. Express Deposit
                    5. Express Pay
                  C. Payment Methods
                    1. Check to Service Establishment
                    2. Deposit to Service Establishment Bank Account
                    3. Wire Transfer
                VII. Support Media
                    A. Ordering Film
                    B. Researching Rejected Payables
                    C. Retrieving Paid Listings
                    D. Retrieving Support Listings
                    E. Retrieving Balance Media
                    F. Retrieving Trial Balance
                    G. Ordering Paid Checks
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