Maricopa Community Colleges  AMX171   19936-19994 
Official Course Description:   MCCCD Approval:  04/27/99  
AMX171      19936-19994 LEC 1 Credit(s) 1 Period(s)
Product Knowledge
Introduction to corporate product knowledge, overview of products, small business accounts and premium card accounts. Prerequisites: None.
 
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MCCCD Official Course Competencies:
 
AMX171   19936-19994 Product Knowledge
1. Detail the operations and sales processes and explain how they relate to the cash conversion cycle. (I)
2. Describe the different types of financial liabilities and explain how they interact with the corporations. (II)
3. Name the different types of billing/payment options and explain how they interact with the corporations. (II)
4. List special billing accounts. (II)
5. Identify the various types of management information system reports and explain the procedure for report maintenance. (II)
6. Describe the various types of cash products. (II)
7. Describe the various types of air billing products. (II)
8. Explain the procedure to access on-line services. (II)
9. Identify account structures. (II)
10. Define small business accounts. (III)
11. List eligibility requirements, cardholder benefits and services for small business accounts. (III)
12. Describe premium cards with regards to eligibility, features and benefits. (IV)
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MCCCD Official Course Outline:
 
AMX171   19936-19994 Product Knowledge
    I. Corporate Product Knowledge
        A. History
        B. Operations Process
        C. Sales Process
        D. Cash Conversion Cycle
      II. Products
          A. Financial Liabilities
            1. Standard
            2. Limited
            3. Waivers
          B. Billing/Payment Options
            1. Individual Bill/Central Pay
            2. Individual Bill/Single Pay
            3. Central Bill/Single Pay
            4. Consolidated Bill/Central Pay
          C. Special Billing Accounts
            1. Car Rental Central Billing
            2. Fee Central Billing
            3. Air Central Billing
          D. Management Information System Reports
            1. Report Descriptions
            2. Sort Options
            3. Report Maintenance
          E. Cash Products
            1. Cash Advance Accounting
            2. Corporate Express Cash
            3. Combined Accounts
            4. Reimbursement Funds
            5. Restaurant Gift Certificates
          F. Air Billing Products
            1. Treasurer Account
            2. Airline Billing Account
            3. Business Travel Account
            4. Business Travel Billing Account
          G. On-Line Service
            1. On-Line Access
            2. Expense Management Systems
            3. Report on Request
          H. Account Structures
            1. Corporate Hierarchy
            2. Account Features
        III. Small Business Accounts
            A. Definition
            B. Eligibility
            C. Management Information System Reports
            D. Cash Product Option
            E. Cardholder Benefits
          IV. Premium Cards
              A. Card Descriptions
              B. Eligibiligy
              C. Features
              D. Benefits
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