| 1.
|
Differentiate between a traditional work group versus a
semi-autonomous team. (I)
|
| 2.
|
Describe the dynamics of group behavior as it relates to team success.
(I)
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| 3.
|
Describe the benefits of a team structure as it relates to
productivity and employee morale. (I)
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| 4.
|
Identify four leadership styles. (II)
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| 5.
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Provide guidelines for leading and empowering a team. (II)
|
| 6.
|
Describe meeting process techniques such as planning the meeting,
conducting the meeting, and meeting follow-up. (III)
|
| 7.
|
Describe ways to effectively manage team dynamics and behavior. (IV)
|
| 8.
|
Describe how to conduct one-on-one coaching/training. (IV)
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| 9.
|
Describe techniques for solving personal and/or team performance
problems stemming from ethical issues. (V)
|
|