Maricopa Community Colleges  COM110AC   19956-99999 

Official Course Description: MCCCD Approval: 6-27-1995

COM110AC  1995 Fall - 9999

LEC  1.0 Credit(s)  1.0 Period(s)  1.0 Load  Acad

Interpersonal Communication Part III

Theory and practice of communication skills which affect day-to-day interactions with other persons. Topics may include using verbal and nonverbal symbols, interactive listening, resolving interpersonal conflict, developing and maintaining personal and professional relationships.

Prerequisites: None.

 

Course Attribute(s):

General Education Designation: Social and Behavioral Sciences - [SB] in combination with: COM110AA and COM110AB

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MCCCD Official Course Competencies:

 

COM110AC  1995 Fall - 9999

Interpersonal Communication Part III

 

1.

Compare effective and ineffective types of conflict resolution strategies. (I)

2.

Demonstrate effective conflict resolution strategies. (I)

3.

Describe elements involved in relationship development, maintenance, and repair. (I)

4.

Compare and contract passive, assertive, and aggressive response styles. (I)

5.

Use assertive verbal and nonverbal behaviors in a variety of interpersonal communication situations. (I)

6.

Discuss the impact of intercultural variables on interpersonal interactions. (I)

7.

Examine the impact of interpersonal communication in the workplace. (I)

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MCCCD Official Course Outline:

 

COM110AC  1995 Fall - 9999

Interpersonal Communication Part III

 

I. Interpersonal Relationships

A. Resolving Interpersonal Conflict

B. Intimacy and Distance in Relationships

C. Defensiveness

1. Causes

2. Remedies

D. Confirming and Disconfirming Communication

E. Responce Styles

1. Passive

2. Aggressive

3. Assertive

F. Assertiveness

G. Inter-cultural Communication

H. Gender Communication

I. Family Communication

J. Workplace Communication

 

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