Official Course Description: MCCCD Approval: 12/12/95
AJS131 19962-99999	LEC	3 Credit(s)	3 Period(s)
Police Management Techniques I
Police supervisory techniques for planning, organization, coordination, reporting, budgeting and handling related personnel problems. Prerequisites: None.

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MCCCD Official Course Competencies:
AJS131   19962-99999	Police Management Techniques I

1.	Define management by objectives. (I)
2.	Describe the role of the supervisor in police management. (II)
3.	Describe types of employee dissatisfaction. (III)
4.	Describe the performance evaluation system. (IV)
5.	Describe the oral interview process. (V)
6.	Describe the elements of leadership. (VI)
7.	Describe the essentials of communication. (VII)
8.	Describe the psychological aspects of supervision. (VIII)
9.	Describe employee counseling and discipline. (IX)

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MCCCD Official Course Outline:
AJS131   19962-99999	Police Management Techniques I

I. Management by Objectives II. The Supervisor;s Role A. Organization B. Administration C. Management D. Training III. Employee Dissatisfaction A. Grievances B. Complaints C. Investigation IV. Performance Evaluation Systems A. Setting standards B. Objectives C. Data gathering D. Causes of system failures V. Successful Completion of an Oral Interview A. Criteria B. Scoring C. Techniques VI. Elements of Leadership A. Command presence B. Leadership styles C. Decision making VII. Essentials of Communicating A. Processes of communication B. Barriers to communication VIII. Psychological Aspects of Supervision A. Drives, satisfaction, and needs B. Frustration on the job IX. Employee Counseling and Discipline A. Principles B. Policies C. Practices

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