Maricopa Community Colleges  AIR152   19986-99999 
Official Course Description: MCCCD Approval: 04/28/98
AIR152 19986-99999 L+L 4 Credit(s) 6 Period(s)
International Operations and Programs
Overview of international operations and programs for airline booking agents. Includes ground operations, check-in procedures, international baggage charges as well as international fares for children and conditions for unaccompanied children. Rules and restrictions of various international travel programs also covered. Prerequisites: Departmental Approval.
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MCCCD Official Course Competencies:
 
AIR152   19986-99999 International Operations and Programs
1. Identify ground operations and check-in procedures for specific international airports. (I)
2. Compare and contrast collection of tax procedures for various international airports. (I)
3. Identify conditions for unaccompanied children traveling between the USA and Mexico. (II)
4. Identify conditions for unaccompanied children traveling between the USA and Canada. (II)
5. Identify conditions for unaccompanied children traveling between Canada and Mexico. (II)
6. Calculate children's and infant's international fares. (II)
7. Identify guidelines for international baggage charges. (III)
8. Identify procedures for baggage check-in. (III)
9. Demostrate ability to request specific passenger information using TIMATIC system. (IV)
10. Describe procedures to obtain a US passport. (V)
11. Differentiate between passports, visas and tourist cards. (V)
12. Summarize general rules and restrictions concerning the World Wide System Visit USA program. (VI)
13. Calculate fares using the World Wide System Visit USA program. (VI)
14. Summarize general rules and restrictions concerning the World Wide Tri-State Visit USA program. (VI)
15. Calculate fares using the World Wide Tri-State Visit USA program. (VI)
16. Summarize general rules and restrictions concerning the Visit North America program. (VI)
17. Calculate fares using the Visit North America program. (VI)
18. Describe FlightFund international regulations. (VII)
19. Summarize procedures for processing requests from specific countries. (VII)
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MCCCD Official Course Outline:
 
AIR152   19986-99999 International Operations and Programs
    I. Airport Operations
        A. Phoenix, AZ
          1. Ground Operations
          2. Check-in
        B. Acapulco, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        C. Mexico City, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        D. San Jose Del Cabo, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        E. Mazatlan, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        F. Vancouver, British Columbia
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        G. Manzanillo, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
        H. Puerto Vallarta, MEX
          1. Ground Operations
          2. Check-in
          3. Collection of Taxes
      II. Transportation of Minors
          A. Between USA and Mexico
            1. Unaccompanied Children
            2. Fares
            3. Reservations
          B. Between USA and Canada
            1. Unaccompanied Children
            2. Fares
            3. Reservations
          C. Between Canada and Mexico
            1. Unaccompanied Children
            2. Fares
            3. Reservations
        III. International Baggage
            A. Through International Fare
            B. Point-to-Point Fare - One Ticket/Conjunct Ticket
            C. Point-to-Point Fare - Separate Tickets
            D. Check-in
            E. DRS Entries
            F. Lost or Damaged Luggage
          IV. TIMATIC Procedures
              A. Information Requests
              B. Use
              C. Specific vs. Full-Text
              D. Codes
            V. Documentation
                A. Passports
                B. Visas
                C. Tourist Cards
                D. Health Requirements
              VI. Special Programs
                  A. World Wide System Visit USA
                    1. General Rules
                    2. Fare Calculation
                  B. World Wide Tri-State Visit USA
                    1. General Rules
                    2. Fare Calculation
                  C. Vist North America
                    1. General Rules
                    2. Fare Calculation
                VII. FlightFund
                    A. Regulations
                    B. Black-Out Dates
                    C. Reservations
                    D. Requests
                      1. Canadian
                      2. Mexico
                      3. Central American
                      4. South American
                      5. European
                      6. Middle Eastern
                      7. Indian Sub-Continent and Africa
                      8. Asian
                      9. Australia, New Zealand and South Pacific
                    E. Reissues
                    F. Lost Tickets
                    G. Schedule Changes
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