Maricopa Community Colleges  ESS107   19914-19915 
Official Course Description: MCCCD Approval: 02/26/91
ESS107 19914-19915 LEC 3 Credit(s) 3 Period(s)
Employment Support Implementation
Identification and development of managerial styles and methods. Managerial theory with emphasis on community based programming. Prerequisites: Previous experience/training as job coach, or employment specialist, or permission of department.
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MCCCD Official Course Competencies:
 
ESS107   19914-19915 Employment Support Implementation
1. Describe specific organizational values related to Supported Employment/community based programs, including social and economic priorities. (I)
2. List and describe strategies for organizational change and specific planning approaches relating to change. (II)
3. Compare and contrast responsive marketing techniques/activities for community based programs. (III)
4. Describe the relationship between specific staff competencies and commitment levels. (IV)
5. Identify leadership styles and describe their suitability for specific developmental levels. (V)
6. Describe specific barriers to and solutions for initiation of Supported Employment/community based programs. (VI)
7. Compare and contrast management of specific community based service delivery systems. (VII)
8. Explain specific management techniques for program implementation. (VIII)
9. Define "situational management" and describe its strengths. (IX)
10. Define and explain quality control for community based programs. (X)
11. Identify specific positive approaches to staff management. (XI)
12. Describe specific managerial methods for correcting staff performance problems. (XII)
13. Explain specific techniques for providing motivation to staff. (XIII)
14. Describe specific team building techniques/activities for community based programs. (XIV)
15. Develop and apply specific evaluation methods to Supported Employment/community based program(s). (XV)
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MCCCD Official Course Outline:
 
ESS107   19914-19915 Employment Support Implementation
    I. Organizational Values
        A. Mission statement
        B. Outcomes
          1. social
          2. economic
        C. Key terms
      II. Organizational Change
          A. Strategies
            1. technical
            2. structural
            3. key terms
          B. Planning
            1. operations
            2. process
            3. key terms
        III. Marketing Techniques/Activities
            A. Local labor needs
            B. Responsiveness
            C. Key terms
          IV. Competency and Commitment
              A. Assessment
              B. Analysis
              C. Key terms
            V. Leadership/Developmental Suitability
                A. Leadership styles
                B. Developmental levels
                C. Key terms
              VI. Program Initiation
                  A. Barriers
                  B. Solutions
                  C. Key terms
                VII. Service Delivery
                    A. Methods
                    B. Coordination
                    C. Key terms
                  VIII. Progams Implemetation
                      A. Rationale
                      B. Techniques
                      C. Key terms
                    IX. Situational Management
                        A. Definition
                        B. Strengths
                        C. Key terms
                      X. Quality Control
                          A. Program
                          B. Methods
                          C. Key terms
                        XI. Positive Approaches
                            A. Attitude
                            B. Potential
                            C. Key terms
                          XII. Performance Problems
                              A. Readiness
                              B. Maintenance
                              C. Key terms
                            XIII. Motivators
                                A. Attitude
                                B. Encouragement
                                C. Key terms
                              XIV. Team Building
                                  A. Process
                                  B. Results
                                  C. Key terms
                                XV. Program Evaluation
                                    A. Methods
                                    B. Indicators
                                    C. Key terms
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