Maricopa Community Colleges  OCS102   20022-99999 
Official Course Description:   MCCCD Approval:  05/22/01
OCS102      20022-99999 L+L 1 Credit(s) 2 Period(s)
Office Career Preparation
Identify and investigate career goals and opportunities in the workplace. Generate an individual education plan and a career portfolio to include preparing a resume, cover letter and practicing interview techniques. Review current business attire and associated images in the workplace. Prerequisite: None.
 
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MCCCD Official Course Competencies:
 
OCS102   20022-99999 Office Career Preparation
1. Define self-esteem and self-image and describe ways to build both. (I)
2. Act professionally by arriving on time, meeting deadlines, and organizing work. (II)
3. Describe the procedures for conducting effective business meetings. (III)
4. Set personal career goals and develop an individual education plan (IEP) based on self-assessment. (IV)
5. Describe the services available from placement agencies, and methods for evaluating career opportunities with potential employers. (V)
6. Develop a career portfolio including a resume, examples of documents, and cover letter. (VI)
7. Describe effective interview and appropriate follow-up techniques. (VII)
8. Describe appropriate workplace behavior and effective strategies for a successful career. (VIII)
9. Describe the effect of a professional office image on business success. (IX)
10. Select appropriate business attire. (X)
11. Practice a grooming and hygiene regimen appropriate to the business setting. (X)
12. Define and practice positive attitude characteristics for the office. (XI)
13. Practice workplace skills. (XII)
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MCCCD Official Course Outline:
 
OCS102   20022-99999 Office Career Preparation
    I. Self-esteem and self-image
        A. Definitions
        B. Causes of low self-esteem and self-image
        C. Building self-esteem and self-image
      II. Professional behavior
          A. Punctuality
          B. Meeting deadlines
          C. Being organized
        III. Business meetings
            A. Formal meetings in the office
            B. Informal meetings
          IV. Developing career goals
              A. Self-assessment
              B. Setting career goals
              C. Generating an individual education plan (IEP)
            V. Evaluating career opportunities
                A. Placement agencies
                B. Salary ranges and benefits
                C. Career ladders
                D. Skill requirements
              VI. Developing a career portfolio
                  A. Writing a resume
                  B. Updating the resume
                  C. Including examples of documents
                  D. Including a cover letter
                VII. Successful interview and appropriate follow-up techniques
                    A. Skill requirements
                  VIII. Workplace skills
                      A. Displaying appropriate work ethic
                      B. Maintaining confidentiality in the business setting
                      C. Using time management skills
                      D. Using problem-solving techniques
                      E. Participating on a team
                      F. Applying good customer service skills
                      G. Utilizing professional growth opportunities
                      H. Employing coping strategies in response to workplace change
                    IX. Image and its effect on success
                      X. Elements of image
                          A. Grooming and hygiene
                          B. Wardrobe
                          C. Physical vitality
                        XI. Projecting a positive attitude
                          XII. Practicing workplace skills
                              A. Participating in work experience in a business setting or on an intern basis
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