Maricopa Community Colleges  MGT251   19946-99999 
Official Course Description: MCCCD Approval: 05/24/94
MGT251 19946-99999 LEC 3 Credit(s) 3 Period(s)
Human Relations in Business
Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
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MCCCD Official Course Competencies:
 
MGT251   19946-99999 Human Relations in Business
1. Apply interpersonal communication skills to the business workplace. (I)
2. Describe communication skills in large and small organizations. (I)
3. Define perception and the various ways individuals view situations. (I)
4. Describe motivation techniques as they relate to oneself and co-workers. (II)
5. Explain how organizations deal with change, morale, and the quality of work life. (II)
6. Evaluate human relations problems as they arise in work situations. (III)
7. Describe the constraints on organizational behavior. (III)
8. Describe human relations challenges faced by the individual and the business organization. (IV)
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MCCCD Official Course Outline:
 
MGT251   19946-99999 Human Relations in Business
    I. Humans are people
        A. Introduction to human relations
        B. Human perception
        C. Communication skills
        D. Dynamics of small groups
      II. Leaders need people
          A. Human needs and motivation
          B. Concepts of organizations
          C. Techniques of leadership
          D. Challenges facing leaders
          E. Morale and quality of work life
          F. Dynamics of change
        III. Constraints on organizational behavior
            A. Unions
            B. Nature of prejudice and discrimination
            C. Organizational problems of older workers and handicapped
            D. Problems of alcohol and drug abuse
          IV. Human relations challenges
              A. Challenges facing the individual in organizations
              B. Developing a personal system of values
              C. Organizational responsibilities toward society
              D. Future of human relations
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