For general questions related to prescription services, call 1-877-823-2386 or go to Humana web site as explained below.
Visit the Humana web site for tools and resources available to you:
- Drug Pricing Tool
- Drug List Search
- Rx Calculator
- Patient Assistance Program Information
- Drug Dictionary
- Drug Interactions Information
- Alternative Medicine Encyclopedia
- Antibiotics and Immunizations Tips
- RightSource: Your mail order pharmacy. You can order up to a three-month supply of maintenance medications or a one-month supply of specialty medications.
How to access the web site tools:
Go to Humana.com and register for MyHumana – have your Humana member ID card ready. Then, select “Register” at the top of the page or in the log-in box on the left. Choose “Member – All other plan types.” You’ll have to fill in some basic information – like your member ID number, date of birth, ZIP code, and email address – and click “next.” Lastly, create a username, password, and security prompt and then click “next” to finish.
From your mobile device: Go to m.humana.com using your MyHumana username and password. If you haven’t registered at MyHumana, you can register on the mobile site. If you have a smartphone, go to your app store and search “Humana” to download MyHumana Mobile.
Mail Order Prescriptions available through Humana’s RightSource
How to start new mail order prescription drugs?
RightSourceRx.com. Start a new prescription, order refills, order diabetic supplies, check on your order, set up your auto refill option, payment options, and get information about how to get started.
Let your healthcare provider know you would like to use RightSource and he/she can fill out the RightSource fax form and fax the prescription to 1-800-379-7617. Healthcare providers can also send prescriptions through e-Prescribe.
For maintenance medications and diabetic supplies, or for general questions, you can call 1-855-297-7120, Mon-Fri, 8am -8pm, and Sat, 8am-6pm EST.
For specialty medications, you can call RightSource Specialty directly at 1-800-486-2668, Mon-Fri, 8am – 8pm, and Sat, 8am-6pm EST.
Mail your paper mail order prescriptions with an order form to:
P.O. Box 745099
Cincinnati, OH 45274-5099