DO Service Incident Communication Plan 01-09
Project Description:This project will document the processes for assessing, communicating/routing, and resolving service outages. A service outage could be planned maintenance, unplanned maintenance or a service incident and could involve applications, hardware (infrastructure), total or partial (functionality) outage and could range from one computer to multiple colleges.
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Contact(s):Jessica Greenjessica.green@domail.maricopa.edu |
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Department:Operations/ITS |
College:District Office |
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Web Address:
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Start Date:1/2009 |
End Date - Estimated:3/2009 | ||
End Date - Actual:3/2009 |
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Project Notes:
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Improved Processes:
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