MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: SENIOR NETWORK TECHNICIAN

GRADE: 13

JOB CODE: 1117

FLSA: EXEMPT

Job Summary

Plans and coordinates the installation of various NOS (network operating system) software on multiple servers. Performs installation and maintenance of computer software, hardware and applications on a local area network. Monitors network activity and manages the security access of the network.

Scope

This position works in an assigned area. Work contacts include administrators, faculty, staff, community network staff and students. Equipment used includes standard office equipment, servers, network diagnostic and related equipment.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters and specific instructions regarding non‑routine and sensitive matters.

Supervision Exercised

None.

Representative Duties

Plans, directs and implements the design and configuration of local area network servers; installs network and workstation operating systems; coordinates implements end user network services (i.e., printing, disk quotas, user accounts); manages the security access of the network; may install and maintain network and computer lab peripherals (e.g., printers, modems, or related equipment); documents installation and maintenance of software, device and user services; performs server and workstation diagnostics; maintains, diagnoses and repairs computer equipment, or if necessary arranges for repair; maintains inventory of proprietary software and computer hardware; provides storage and backup of software; develops procedures for server and workstation usage; updates hardware and software as needed; dispenses hardware/software and documentation to faculty as needed; runs system reports; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: personal computers, workstations and local area networks; network configurations and operating systems; telecommunications; personal computer hardware; network interfaces devices and cabling; network security.

Ability to: plan and direct network configurations; recommend server and workstation configurations; train maintain and repair computer and server equipment; provide process documentation; maintain accurate records; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be college coursework and/or experience in network server installation/maintenance, microcomputer hardware/software support, database and information processing.

Special Conditions of Employment

Working Conditions

Positions in this class may be exposed to cold temperatures; may be required to lift up to 50‑lb. objects; work weekends or evenings. Some positions may require a Class D Driver’s License.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.