MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: TECHNOLOGY TRAINER

GRADE: 13

JOB CODE: 1355

FLSA: EXEMPT

Job Summary

Analyzes and develops user documentation and training materials related to the coordination and presentation of workshops/classes related technology.

Scope

This position works in an assigned area. Work contacts include employees at all levels within the District. Equipment used includes standard office equipment and a variety of software programs.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters; specific instructions regarding non‑routine and highly sensitive matters.

Supervision Exercised

None. Consultative direction and training is provided to users of computer systems throughout the District.

Representative Duties

Coordinates and conducts formal and informal training workshops/classes; provides trouble‑shooting assistance to computer system users; assists in the identification of user needs and selection of training materials and modalities; researches instruction courseware and materials; develops user documentation and edits manuals and training materials as needed or requested; maintains updated awareness of developments in computer systems applications and communicates with District, lab staff and users regarding applications available; develops and distributes training/workshop schedule; may provide liaison between technical IT/lab staff and users; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: a variety of computer equipment, software and programming languages currently used in District computer systems; instructional and training techniques.

Ability to: translate technical information into clear, easily understood terms; rapidly learn to use new computer technologies, systems and languages; train users in the use of a variety of computer software and hardware; trouble‑shoot user problems with computer systems; identify user training needs; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be coursework in computer technology and/or experience in the use of a variety of computer systems, along with some experience in training or assisting computer users.

Special Conditions of Employment

Working Conditions

Positions in this class may require prolonged monitor viewing; may require prolonged periods of standing. Some positions may require a Class D Driver’s License.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.