MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: COORDINATOR TELECOMMUNICATIONS

GRADE: 14

JOB CODE: 1265

FLSA: EXEMPT

Job Summary

Coordinates, assists and advises on the installation and operation of a district-wide telecommunications system and trains users in the day‑day operation.

Scope

This position works in the area of information technologies. Work contacts include administrators, faculty, students, staff and vendors. Equipment used includes telecommunications systems and standard office equipment.

Supervision Received

This position reports to the Manager Network Communication Systems; receives general direction regarding routine and standard matters and specific instructions regarding non‑routine and highly sensitive matters.

Supervision Exercised

Directs work of assigned technical staff.

Representative Duties

Coordinates and oversees the maintenance, installation and repair of the telephone system and all connected voice and data devices; compiles and analyzes data on telephone and computer traffic; analyzes and recommends changes in equipment and telecommunication services; maintains inventory of equipment and associated telephone lines, trunks and circuits; performs fault isolations and provides solutions for system failures; coordinates with vendors and other departments on system upgrades; coordinates with vendors regarding repairs and service; performs analysis of telecommunications billings and invoices; trains and advises users on system; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: methods, practices and terminology used in telecommunications; communications, wire and cable standards.

Ability to: read and interpret written documentation; use basic hand, power tools and telecommunications test equipment; assist in wiring and cabling installation in existing structures; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be a college degree and/or experience in telecommunications or data and voice communications equipment.

Special Conditions of Employment

Positions in the class require a State of Arizona Class D Driver's license.

Working Conditions

Positions in this class may be required to lift 50-lb objects and work in awkward and cramped positions.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.