MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: FINANCIAL AID ASSISTANT

GRADE: 14

JOB CODE: 01165

FLSA: ADMINISTRATIVE

Job Summary

Provides operational guidance to a Financial Aid office, acts on the Director's behalf as requested, and performs the most technically difficult and responsible financial aid duties including determining award amounts and making awards in all programs.

Scope

This position works in a Student Financial Aid office. Work contacts include administrators, staff, students, parents, banks, lending and granting agencies. Equipment used includes standard office equipment.

Supervision Received

This position reports to a Director, Financial Aid; receives general direction regarding routine matters and specific instructions regarding non‑routine matters.

Supervision Exercised

This position supervises Financial Aid staff, students, and temporaries.

Representative Duties

Reviews and acts on financial aid requests, including validation of information presented, determination of need and award amount, awarding funds, and conducting follow‑up for all programs; evaluates and acts on appeals; prepares reports required by funding agencies; trains and directs the work of Financial Aid staff; responds to difficult financial aid inquiries and problems; researches, analyzes, and interprets funding agency guidelines; maintains liaison with funding agencies; communicates new guidelines to staff; evaluates and recommends office procedures and systems; acts on behalf of Director as requested; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: student Financial Aid policies, practices, and guidelines; basic financial recordkeeping and reporting; standard office practices, procedures, and equipment.

Ability to: maintain, apply, and communicate updated knowledge of the regulations and guidelines of various financial aid programs; direct the work of others; type alpha‑numeric data; learn to use financial aid computer system and equipment; maintain accurate records; maintain confidentiality; communicate courteously and effectively with persons from a wide variety of backgrounds and cultures and persons who may be experiencing distress; establish cooperative working relationships.

Training and Experience

Any combination of education, training, and experience that provides the required knowledge and abilities. An example of this would be experience in a financial aid program involving significant technical and program coordination responsibilities.

Special Conditions of Employment

Some positions may require a Class D Driver’s License.

Working Conditions

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.