MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: SUPERVISOR COMPUTER LAB

GRADE: 14

JOB CODE: 2366

FLSA: EXEMPT

Job Summary

Supervises the operation of a computer information center and remote labs including all instructional applications and platforms.

Scope

This position works in the area of information technology. Work contacts include administrators, faculty, staff and students. Equipment used includes standard office equipment and a variety of computer hardware and software.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters; specific instructions regarding non‑routine and sensitive matters.

Supervision Exercised

Depending on location/department, may supervise the positions of Computer Lab Technician, Computer Maintenance Technician, Information Services Computer Technician, Technology Customer Service Representative, Data Processing Lab Technician and/or other assigned staff, students and temporaries.

Representative Duties

Supervises the operation of a computer information center and remote labs including instructional and administrative applications and platforms; reviews and provides recommendations on hardware and software purchases; responsible for physical arrangement of laboratory space and inventory; coordinates hardware, software and cable installations; assists faculty and staff in developing specialized training materials, special classroom and lab workshops for students, faculty and staff in electronic and remote communications; oversees the development of documentation and user's manuals; conducts in‑service workshops and individualized training sessions; provides technical assistance to faculty and staff in host/client software programs; maintains liaison with faculty and staff regarding software and hardware changes and implementation strategies; develops department budget and monitors expenditures; prepares computer usage reports and supply requisitions; supervise and mentor staff, performs duties as assigned.

Knowledge and Abilities

Knowledge of: District policies; current computer software and hardware systems; personal computers and workstations; educational and administrative computer applications; current trends in technology; standard office practices and procedures; college administrative policies.

Ability to: read and interpret technical manuals; train and direct the work of assigned staff; prioritize work projects; prepare and monitor budgets; customize administrative and instructional software; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be a college degree in information technology, education, business or related field and/or experience in the use of information technologies, operation, installation and maintenance of hardware and software systems, training and technical writing in a supervisory capacity.

Special Conditions of Employment

Working Conditions

Positions in this class may require prolonged monitor viewing. Some positions may require a Class D Driver’s License.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.