MARICOPA COMMUNITY COLLEGES DISTRICT JOB DESCRIPTION

TITLE: MANAGER STUDENT SERVICES

GRADE: 15

JOB CODE: 0231

FLSA: EXEMPT

Job Summary

Plans, directs and implements comprehensive student services programs for an extended campus. Develops and maintains partnerships with educational institutions, the community and other organizations to provide a wide range of services to students.

Scope

This position works in the area of student services. Work contacts include administrators, faculty, staff, students and the public. Equipment used includes standard office equipment.

Supervision Received

This position reports to an assigned administrator who is responsible for student services; receives general direction regarding routine and standard matters; specific instruction regarding non‑routine and highly sensitive matters.

Supervision Exercised

Depending on location/department, may supervise the positions of Program Advisor, Admissions Clerk, Financial Aid Technician, Administrative Secretary, Administrative Assistant, Receptionist and/or other assigned staff.

Representative Duties

Manages the day to day activities of multiple student services including admissions and records, financial aid, assessment, student activities, advisement, recruitment and disability; coordinates student services functions in conjunction with other personnel; ensures compliance with state, federal and district regulations; advises and enforces college policy relating to student services; resolves issues relating to student misconduct and disciplinary needs; responsible for the security and confidentiality of student records; serves on college and district committees; serves as a liaison with the community and business and industry as it relates to campus activities and services; manages department budget; supervises assigned staff; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: student development theory and practices; college registration and records maintenance procedures; computerized on‑line systems; governmental and special funding guidelines and regulations applicable to comprehensive student services functions; college and district policies.

Ability to: supervise the work of others; prepare, maintain and interpret statistical data; coordinate numerous student services programs; develop/implement new programs and services; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be a college degree and experience in supervising multiple areas of student services.

Special Conditions of Employment

Position may require incumbent to work extended hours. Some positions may require a Class D Driver’s License.

Working Conditions

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.