MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: SYSTEMS ADMINISTRATOR II

GRADE: 15

JOB CODE: 1211

FLSA: ADMINISTRATIVE

Job Summary

Administers assigned system by providing maintenance, security, testing, upgrades and monitoring to ensure reliability and improved system performance.

Scope

This position works in the area of information technology or academic affairs. Work contacts include administrators, staff, faculty and vendors. Equipment used includes standard office equipment and a variety of computer hardware and software.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters; specific instructions regarding non‑routine matters.

Supervision Exercised

Depending on location/department, may direct work of technical staff.

Representative Duties

Monitors the assigned computer software systems in terms of function and interaction; provides management and support for on-site and off-site servers, systems and applications; assists, advises and trains users; designs and/or modifies systems and interfaces; performs software installation and system problem solving; installs, configures, maintains and troubleshoots software and hardware; programs and maintains system for users; may consult with faculty, administrators and staff in developing instructional and business uses of technologies; analyzes and evaluates new technologies for potential applications; makes recommendations to supervisors relating to operating and software system selection, including performance consideration; provides troubleshooting and technical support to the end user; analyzes and debugs operating systems or software; monitors and maintains system and performs tuning, testing and documentation of system; monitors user account and security management; confers with vendors in diagnosing and correcting errors; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: current technologies; the operation of assigned server operating systems and software; principles and techniques of systems programming; applications system design, programming techniques and procedures.

Ability to: interpret computer data; identify and resolve software and operation problems; evaluate program products; identify advantages and limitations of various technologies; modify and implement selected programs to interface with software already in use; communicate effectively; interpret user and owner manuals; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be a college degree or coursework in instructional or information technology and/or experience in computer programming, system administration, computer software design or instructional technology.

Special Conditions of Employment

Working Conditions

Positions in this class may require prolonged monitor viewing. After hours and/or weekend work may be required. On call via telephone and/or pager required. Some positions may require a Class D Driver’s License.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.