MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: SENIOR NETWORK ADMINISTRATOR

GRADE: 16

JOB CODE: 0825

FLSA: ADMINISTRATIVE

Job Summary

Manages the design, installation and maintenance of the digital network and other local data communication networks.

Scope

This position works in the area of information technologies. Work contacts include administrators, staff, outside vendors and manufactures. Equipment used includes standard office equipment, computer terminals, diagnostics computers, network management workstations, data communications equipment, digital microwave radios, and specialized test equipment.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters; specific instructions regarding non‑routine and sensitive matters.

Supervision Exercised

Depending on location/department, may supervise staff and direct the work of technical staff; may provide technical advice to users.

Representative Duties

Manages the installations, operation and maintenance of digital network and local area networks at a college location; monitors network activity using specialized hardware and software to ensure maximum efficiency and minimum down time; analyzes networking needs and requirements; develops and installs local networks to meet college needs; provides technical support (product recommendation and configuration); resolves customer workstation and software problems; implements end user network services (printing, end user accounts) and maintains network and peripherals; develops and manages network security; resolves network performance issues; analyzes complex data using a variety of network management software tools; documents installation and maintenance of software, devices, and end-user devices; performs repairs to computer equipment and associated peripherals; prepares and disseminates reports on activities of area; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: network server environment; network security; network operating systems; data communication; network management hardware and software tools; District operations; local area network installation and configuration; educational and administrative computer applications.

Ability to: analyze, diagnose and correct problems related to the network; maintain and repair computer equipment; analyze network hardware needs at the college and recommend solutions; analyze complex data and prepare reports on network efficiency and other statistics; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities. An example of this would be a college degree in information technology or related field and/or experience in networking. Vendor certification preferred.

Special Conditions of Employment

Working Conditions

Positions in this class may be exposed to cold temperatures; may be required to lift up to 50‑lb objects; may have to crawl in small cramped spaces; may require prolonged monitor viewing; may work weekends or evenings. On‑call availability via phone or beeper is required.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.