MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

 

TITLE: COORDINATOR STRATEGIC SYSTEMS

GRADE: 17

JOB CODE: 0472

FLSA: EXEMPT

 

Job Summary

Organizes, develops and directs complex analyses of business and/or technological problems which include the development/implementation of corresponding business and/or technological applications and strategies for problem solutions. Directs technology or functional user groups through workflow analysis, development and implementation of technology‑based and procedural solutions to enhance and provide ongoing support to a variety of functionalities.

 

Scope

This position works in an assigned area. Work contacts include administrators, faculty, staff and students, councils, professionals, software, hardware and/or application vendors, business and government agencies and other educational institutions throughout the state and nationally as applicable.  Equipment used includes standard office equipment, audio/video equipment, and a variety of computer hardware and software applications.

 

Supervision Received

This position reports to an assigned administrator; receives general direction regarding non‑routine and sensitive matters.

 

Supervision Exercised

Depending on location/department may supervise or direct the work of assigned staff.

 

Representative Duties

Plans, directs, implements and evaluates functionality-based technological applications; develops and coordinates implementation of new technology programs and services; plans, sets up, tests, implements, maintains and updates technology programs and services; identifies the scope and impact of business problems at an organizational and functional level; identifies all appropriate functional and/or technological data from each affected area to collect and analyze; recommends and directs the development of strategic solutions utilizing technology and identifies the impact of those solutions on different areas of organization and functionalities; identifies and recommends automation of processes and functionality; oversees the planning and implementation of solutions for identified projects; tests data to ensure accurate data flow to all affected areas; debugs technological problems to prevent errors to linked sub-systems; tests technological applications, analyzes the results, and adjusts setup as necessary to support functionalities; may document changes to the functional and/or technological system; keeps abreast of current trends in technology applications and federal and other regulations that affect systems compliance; assists end users in troubleshooting and problem solving in the use of applications; may provide functional training to end users of various software applications; may develop informational literature and user materials for new technology based solutions and associated functionalities;  may implement security applications; may develop and/or recommend budget requests for operational, capital, revenue and grant funds to the Vice Chancellor or other administrator; maintains liaison with business, vendors, professionals and other educational institutions; serves on appropriate college or district wide committees; performs related duties as assigned.

 

Knowledge and Abilities

Knowledge of: current practices in the administration of technology programs; development and implementation of technology based systems; interrelationship between all technologies and functionalities within assigned area; research, design and related techniques; use of information technologies in educational, administrative and statistical applications; strategic planning; basic principles and techniques of training and customer service; staff development and evaluation processes; budget preparation and evaluation.

 

Ability to: plan, direct, implement and evaluate technology applications; coordinate and direct the activities of others; supervise assigned staff; analyze complex data; assess functional needs, identify and evaluate alternatives utilizing technology; diagnose problems, recommend appropriate solutions and weigh organizational impact; facilitate group discussions; make effective oral and written presentations; communicate effectively orally and in writing; establish cooperative working relationships with persons contacted in the course of performing assigned duties.

 

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities.  An example of this would be a college degree in business, information technology or related field and/or experience in operational management, systems analysis or research, development, management and planning of programs to meet business needs.

 

Special Conditions of Employment

Extended hours may be required.

Working Conditions

Positions in this class may require prolonged monitor viewing.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned.  It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.