MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: ENTERPRISE SYSTEMS ADMINISTRATOR

GRADE: 17

JOB CODE: 2633

FLSA: EXEMPT

Job Summary

Responsible for the development, installation, testing, administration, and documentation of enterprise server software, including operating systems, shared components, networking and application level protocols.

Scope

This position works in the area of information technology.  Work contacts may include administrators, faculty, professionals, staff and vendors. Equipment used includes a wide range of computer equipment and software.

Supervision Received

This position reports to an assigned administrator; receives general direction regarding routine and standard matters; specific instructions regarding non‑routine and sensitive matters.

Supervision Exercised

Depending on location/department, may direct computer staff.

Representative Duties

Develops, manages, tests and provides support to multiple enterprise‑wide systems and servers; designs, recommends, installs and supports enterprise-wide computing systems, and related infrastructure, e.g., Active Directory, BIND, CIFS, NFS; performs system interaction design and develops policies, procedures and standards related to the development and maintenance of systems; implements security for server protection and client access; identifies, recommends and implements appropriate design tools and methodologies; analyzes server requirements from functional specifications; develops, maintains and implements application documentation standards; consults on server application design; coordinates changes to server applications, including upgrades, patches and fixes; trains staff to perform technical, support or configuration functions on servers, and provides staff cross-training to support and maintain systems; assists, trains, and advises users; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: common server hardware architecture including servers (CPU, bus, memory), SANS, disk arrays, network hardware. Understanding of: Operating Systems (e.g., Windows, UNIX, Solaris, VAX/VMS), including processes, files, memory management and I/O systems; distributed information systems including 2 and 3 tier designs, and web based systems; networking services and protocols (e.g., TCP/IP, SSL, FTP, Telnet, LDAP); world wide web interfaces to database applications; systems level security implementation. Understanding of IP networking, basic routing, TCP ports and network services, including SSH, LDAP, SFTP and HTTP(S).

Ability to: implement change control and configuration management, patch management, high availability systems, structured design and support methodologies; implement server security including packet filtering, access control, cryptography, and common security practices; program system support tasks in C, Java, Perl, batch/shell, or other general purpose programming language; perform complex performance analysis including system processes, I/O subsystems, networks and other related components; manage troubleshooting processes across different technical teams.

Training and Experience

Any combination of education, training and experience that provides the required knowledge and abilities.  An example of this would be a college degree in information technology, computer science, CIS, and/or related experience.

Special Conditions of Employment

Working Conditions

Positions in this class may require prolonged monitor viewing.  After‑hours and weekend work may be required. On‑call via phone and/or page is required.

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned.  It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.