MARICOPA COMMUNITY COLLEGE DISTRICT JOB DESCRIPTION

TITLE: MANAGER DECISION SUPPORT SYSTEMS

GRADE: 17

JOB CODE: 00631

FLSA: MANAGEMENT

Job Summary

Directs, plans, and coordinates the design, development, implementation, and usage of the districtwide Decision Support Systems, which conduct districtwide institutional research, student tracking, institutional effectiveness, and articulation.

Scope

This position works in the area office of Student and Educational Development. Work contacts include the Chancellor, Vice Chancellors, College Presidents, administrators, staff, faculty, representatives from other government agencies and educational institutions throughout the state. Equipment used includes standard office equipment and a variety of mainframe and microcomputer hardware and software.

Supervision Received

This position reports to the Vice Chancellor of Student Educational Development; receives general direction regarding routine and standard matters and specific instructions regarding non‑routine and sensitive matters.

Supervision Exercised

Supervises Programmer Analysts, Systems Programmers, interns, students and temporaries. Provides work direction to research administrators and other staff as assigned to various projects.

Representative Duties

Directs the design, development, and implementation of districtwide institutional research databases and programs; administers the usage and operation of the districtwide institutional research databases and programs; advises districtwide users of the districtwide institutional research databases on the selection of hardware and software; plans for collection methods and analysis of districtwide quantitative and qualitative data for evaluation of institutional effectiveness according to NCA criteria and to support decision making at the college and district office; assists districtwide in the planning for collection, storage, and analysis of quantitative and qualitative data for assessing student academic achievement according to NCA criteria and to support continuous instructional improvements efforts; analyzes institutional data and prepares detail and summary reports for grants, proposals, strategic and operational plans and budgets; directs the development of the short‑term and long‑term capital plan and budget; plans and directs the purchasing of computer equipment and other capital items; assures the integrity of data, software, and hardware; allocates assigned staff and computing resources; researches and analyzes new technological products; develops departmental policies and procedures; prepares and monitors budget; performs related duties as assigned.

Knowledge and Abilities

Knowledge of: statistics and their application to institutional research; research design and techniques; preparation of grants and proposals; mainframe computer hardware and software; micro computer hardware and software; computer networks; methods practices and terminology used in systems analysis, design, and development; Decision Support Systems; operational systems such as student information, financial, human resources, and budget; World Wide Web site development and site management.

Ability to: plan, organize, and manage multiple complex projects; plan, organize, evaluate, and manage the work of staff; identify, analyze, and diagnose problems and recommended appropriate solutions; analyze complex data; integrate data into institutional research; develop budgets; develop and conduct effective training sessions; communicate effectively orally and in writing and establish cooperative working relationships with persons contacted in the course of performing assigned duties.

Training and Experience

Any combination of education, training, and experience that provides the required knowledge and abilities. An example of this would be a college degree in education, administration, research, computer information systems, or a related field and/or experience in administration, computer services, research, or systems development.

Special Conditions of Employment

Working Conditions

This class specification is intended to indicate the basic nature of positions allocated to the class and examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.