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	<title>ITS in touch &#187; 3. ITS Responds</title>
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	<link>http://www.maricopa.edu/its/newsletter</link>
	<description>The purpose of this quarterly newsletter is to provide useful and interesting information about topics of interest related to information technology to the general community of Maricopa employees.</description>
	<pubDate>Thu, 13 Oct 2011 22:23:17 +0000</pubDate>
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		<title>2nd Datacenter Progress</title>
		<link>http://www.maricopa.edu/its/newsletter/2011/10/2nd-datacenter-progress/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2011/10/2nd-datacenter-progress/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 16:57:56 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=1156</guid>
		<description><![CDATA[Q: What is the progress of the 2nd Datacenter?
A: Construction of the new data center at Scottsdale Airpark is complete. The facility is now in production and is operating as a disaster recovery center. This space is serving as a secondary site for IT applications and services in support of our faculty, staff and students [...]]]></description>
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		<title>Update on Information and Instructional Technology Strategic Planning</title>
		<link>http://www.maricopa.edu/its/newsletter/2011/10/update-on-information-and-instructional-technology-strategic-planning/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2011/10/update-on-information-and-instructional-technology-strategic-planning/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 16:55:24 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=2041</guid>
		<description><![CDATA[Q: What is the latest with the IIT Strategic Planning effort?


A: In the fall 2011 edition of ITS InTouch, we shared with you information regarding the new Information and Instructional Technology Strategic Plan for 2011-2016 that was developed by a cross-functional, district-wide team during the fall 2010 semester. In the same article, we also made you aware [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2011/10/update-on-information-and-instructional-technology-strategic-planning/feed/</wfw:commentRss>
		</item>
		<item>
		<title>LMS Update</title>
		<link>http://www.maricopa.edu/its/newsletter/2011/10/lms-update/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2011/10/lms-update/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 16:50:33 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=2038</guid>
		<description><![CDATA[Q:  What is the status of the RFP for the LMS?
 
A: There are exciting times a brewing at the Maricopa Community College District! We have just secured a contract with the innovative Learning Management System company, Instructure. Their tool, Canvas, has a clean and simple user interface with the potential to plunge us headfirst into [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2011/10/lms-update/feed/</wfw:commentRss>
		</item>
		<item>
		<title>New Retiree Email Accounts</title>
		<link>http://www.maricopa.edu/its/newsletter/2010/10/new-retiree-email-accounts/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2010/10/new-retiree-email-accounts/#comments</comments>
		<pubDate>Mon, 25 Oct 2010 17:45:00 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=1170</guid>
		<description><![CDATA[Q:  Does MCCCD offer a Retiree email account?
A:  As per an approved recommendation from the Chancellor&#8217;s Executive Council (CEC) in February 2010, retiring MCCCD employees may retain their  institutional email account using the same login ID and password utilized while a full time employee.  These are provisioned through MCCCD&#8217;s enterprise email system (MEMO) only, i.e., college-provided email accounts do not [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2010/10/new-retiree-email-accounts/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Internet Explorer 8 (IE 8)</title>
		<link>http://www.maricopa.edu/its/newsletter/2010/10/internet-explorer-8-ie-8/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2010/10/internet-explorer-8-ie-8/#comments</comments>
		<pubDate>Mon, 25 Oct 2010 17:40:38 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=1139</guid>
		<description><![CDATA[ Q:  Why doesn&#8217;t MCCCD currently support IE 8?
 A:  MCCCD does not formally support Internet Explorer 8 (IE 8) because not all enterprise applications are certified to work with this version.  Some of the applications where certain advanced features are known not to work under IE 8 include CFS, HRMS and SIS.  The application managers for these systems are working with the vendors [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2010/10/internet-explorer-8-ie-8/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Gmail vs. In-House Email System</title>
		<link>http://www.maricopa.edu/its/newsletter/2010/02/gmail-vs-in-house-email-system/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2010/02/gmail-vs-in-house-email-system/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 18:11:25 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=988</guid>
		<description><![CDATA[Q:  I heard that ASU and many other universities have moved to using Gmail as opposed to managing an email system in-house.  Are we considering this move as well?
 A:  One of the 21st Century Maricopa projects should help us address this issue.  We are currently using Gmail for students and most faculty and staff have [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2010/02/gmail-vs-in-house-email-system/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Single Signon</title>
		<link>http://www.maricopa.edu/its/newsletter/2010/02/single-signon/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2010/02/single-signon/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 18:52:14 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=984</guid>
		<description><![CDATA[ Q:  It would be great if students could have one login that they establish one time and it gets them into my.maricopa, their online classes, login for computer lab, authenticated to library databases, etc. and this works no matter which MCCCD campus they are attending or are physically at.  Do you see us moving to [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2010/02/single-signon/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Technology Standards</title>
		<link>http://www.maricopa.edu/its/newsletter/2009/10/technology-standards/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2009/10/technology-standards/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 16:50:27 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=583</guid>
		<description><![CDATA[ Q: I run a computer lab.  Can you elaborate on Maricopa&#8217;s Technology Standards as they relate to patrons viewing and printing obscene material from websites and how my staff has to walk the balance of academic freedom and not?
A: We can structure the rules limiting use as we would like as long as we are [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2009/10/technology-standards/feed/</wfw:commentRss>
		</item>
		<item>
		<title>External Assessment Update</title>
		<link>http://www.maricopa.edu/its/newsletter/2009/10/external-assessment-update/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2009/10/external-assessment-update/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 16:48:46 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<category><![CDATA[ITS is In Touch]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=648</guid>
		<description><![CDATA[Q: What is DSSC ITS doing to improve customer service and promote student success?
 
A: At the end of 2008, DSSC ITS underwent an external assessment to review the entire support organization.  A report was generated in January 2009 by LBL Technology Partners, the firm that conducted the assessment.  Included in the report were seven focus [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2009/10/external-assessment-update/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Linking to Important IT Documents</title>
		<link>http://www.maricopa.edu/its/newsletter/2009/06/linking-to-important-it-documents/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2009/06/linking-to-important-it-documents/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 15:31:56 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=352</guid>
		<description><![CDATA[ Q:  How do I link to important IT documents?
 A:  IT document navigation can sometimes be daunting in MCCCD, especially as it relates to District-wide versus College IT services.  The answer to this question truly depends on what you are looking for.  Important documents can be located on both college-specific web sites as well as the [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2009/06/linking-to-important-it-documents/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Speed of the Student Information System (SIS)</title>
		<link>http://www.maricopa.edu/its/newsletter/2009/06/speed-of-the-student-information-system-sis/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2009/06/speed-of-the-student-information-system-sis/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 15:30:09 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=351</guid>
		<description><![CDATA[ Q:  Why does the new SIS run slower than the old one?
 A: There are three main reasons that the new SIS is not as speedy as the system it replaced: size, age and complexity.  First, let&#8217;s talk about size.  Our old SIS was actually composed of 10 or more smaller, college-based systems.  When data was updated, the old [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2009/06/speed-of-the-student-information-system-sis/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Third Party Invoices</title>
		<link>http://www.maricopa.edu/its/newsletter/2009/06/third-party-invoices/</link>
		<comments>http://www.maricopa.edu/its/newsletter/2009/06/third-party-invoices/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 15:29:34 +0000</pubDate>
		<dc:creator>shelly.laug@domail.maricopa.edu</dc:creator>
		
		<category><![CDATA[3. ITS Responds]]></category>

		<guid isPermaLink="false">http://www.maricopa.edu/its/newsletter/?p=353</guid>
		<description><![CDATA[Q:  Why can&#8217;t the invoices sent to third parties, usually the company the student works at, be organized so it shows the company how much money is spent per person?
A:  The third party invoice was revised in January 2009 based on feedback from DSSC Business Services, the MCCCD colleges and MCCCD&#8217;s third party agencies.  Currently, [...]]]></description>
		<wfw:commentRss>http://www.maricopa.edu/its/newsletter/2009/06/third-party-invoices/feed/</wfw:commentRss>
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