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ITS Principles
Alignment
Information Technologies Services (ITS) exists to further
the
fundamental mission of Maricopa. ITS aligns its
talents
and efforts
to advance Maricopa’s mission of
“working
collectively and
responsibly to meet the life-long
learning
needs of our students
and our communities.”
We
embrace
the idea that Information
Technology is an
enabler
to
increase capacity and create
efficiencies, with
the
ultimate
goal of providing more effective
and
convenient
services to
our customers.
Leadership
ITS exhibits leadership for Maricopa by recognizing and
promoting opportunities to use information technology
for the benefit of our district.
Balance
Maricopa requires that competing information technology
needs be
carefully evaluated to ensure the optimal use
of limited resources.
Information technology decision
makers must therefore balance:
innovation vs. stability/reliability
standardization vs. autonomy/experimentation
accessibility vs. security/policy
consensus vs. efficiency in decision making
centralized vs. distributed services
Teamwork
Teams are more powerful than individuals. We recognize
that any
individual success is highly dependent upon the
success of ITS
teams. In this respect, we employ teamwork
throughout ITS in
support of our goals.
Customer Service
We are in the business of offering service. We take pride
in our
ability to listen to our customers and to respond to
their needs
with excellent service. We will deliver useful,
accurate, and timely
information and services to our
customers so they can accomplish
their goals.
Accountability
We build credibility by doing what we are entrusted
to
do.
We keep
our promises. We execute our responsibilities
to
our colleagues and
customers with integrity and
dedication.
We are mindful that we are
accountable to
the citizens of
Maricopa County for proper use of
public
funds.
Learning Organization
We value learning and open sharing of information to
ensure that
our organization remains on the path of
continuous improvement.
Community
We build and nurture a community of technical experts
composed of faculty members, instructional technologists,
information technologists, and vendor partners.
Innovation
ITS actively pursues technological innovation, not as
an
end in
itself, but as a way to meet Maricopa’s
business
requirements.
We embrace a spirit of
creativity and we
champion technology to
improve
Maricopa’s efficiency
and effectiveness.
Ethical Behavior
We hold ourselves to the highest professional and
ethical
standards.
We believe in engaging in honest
communication
and showing respect
for others. We
do our jobs with
integrity and are committed to doing
the right thing.
Excellence
We strive to achieve excellence in our work, our attitude,
our
commitment, and our overall contribution to Maricopa.
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