Maricopa Community Colleges

ITS - Information Technology Services

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ITS Organizational Principles

Approved by the IT Governance, Planning and Organization Team September 16, 2010

If Maricopa is to be truly successful in achieving its information and instructional technology vision and accomplishing its IT strategic objectives, it is not sufficient to do things right; Maricopa must do the right things. In their book Paradigm Shift: The New Promise of Information Technology, Don Tapscott and Art Caston state that a useful technique for making certain that individuals responsible for information technology within the organization are “doing the right thing” is to establish a set of guiding principles, with “principles” being defined as “simple, direct statements that describe what is determined to be good practice. . . “ (Paradigm Shift, p.204) The Maricopa IT Governance, Planning and Organization team has crafted the following seven IT Organizational Principles to help ensure that everyone involved in the delivery of information and instructional technology solutions, as well as those served by information and instructional technology within MCCCD share a common understanding of the role and mission of information and instructional technology in achieving Maricopa’s future:

Information Technology

  • Facilitates strategic usage of technology to enhance teaching and learning

  • Delivers technology to support efficient, effective, and secure operations across the district

  • Collaborates with internal and external customers to understand and respond to their needs

  • Plans in a responsible manner which includes effective use of resources and specific performance measures

  • Makes decisions that are

    • Clear and concise

    • Aligned with our strategic plans

    • Reflective of broad participation and accountability

    • Defined by a shared governance structure

  • Adapts to meet the evolving needs of the District

  • Balances innovation with operational activities to meet the changing needs of our customers