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  www.maricopa.edu/nss/

Number 39
March 28, 2008

MCCCD has been live on SIS for six weeks. Across the District, on a daily basis, the system is now handling thousands of successful transactions. Because the project and college teams are so immersed in resolving issues and fixes, we have not really taken the time to pause and reflect that the aggregate number of successful daily transactions is noteworthy for such a complex cut over and SIS implementation.

As mentioned in previous updates, we are now in the cycle of implementation where the anticipated challenges and issues are emerging. Just to give you an idea of the type of challenges the teams are dealing with on a daily basis below is a sample list of our system fix “To Do List.”

  • Identity management feed delay (time a student sets up an account until he/she can use SIS)
  • Enrollment verification process
  • W grade on the class roster
  • Improving the wording on the my.Maricopa.edu web site
  • Daily financial aid check runs
  • Enrollment cancellation process
  • Class schedule viewing

We are providing this insight so you can see in real terms that with any large and complex SIS implementation that system fixes will be required as the daily business processes expose glitches and problems. In response to this, the college and project teams continue to meet daily through conference calls where the issues are discussed and strategies for resolution are determined.

Soon the project will announce a post cut over governance structure that will introduce a steering team (to determine future directions and policy level issues) and a streamlined SIS operational team. Following soon will be the establishment of criteria that will assist project leadership in prioritizing and allocating resources to address both the daily fixes and the roll out of post-implementation modifications and new functionality.

Project Questions
If you have any questions about this project, feel free to contact:

Steve Creswell
(480) 731-8732
steve.creswell@domail.maricopa.edu

Paul Dale
(602) 787-6603
paul.dale@pvmail.maricopa.edu