About the Trainers


Alyssa Brown, Senior Organizational Process Analyst

  • Maricopa employee for over 8 years involved in customer service, technology training, and new employee orientation
  • Performed as Campus Organizational Process Analyst for the Faculty Professional Growth Salary Advancement process improvement project
  • Bachelor of Science in Business Administration

Mike Kapadya, Senior Organizational Process Analyst

  • Maricopa employee for over 5 years involved in customer service, process improvement, requirements gathering, and project management
  • Experience in systems analysis, design, development, and process engineering
  • Y2K project manager for business systems
  • Teaching experience in computer and IT
  • Bachelor of Science in Computer Engineering

Andrew Lenartz, Senior Organizational Process Analyst

  • Organizational Process Analyst Team member since September of 2005
  • Completed HR, Prospect Inquiry, and Applicant Communications process improvement projects
  • Master of Science in Industrial/Organizational Psychology
  • Bachelor of Science in Psychology
  • Professional in Human Resources (PHR) Certified 

Gary Mandarino, Coordinator Strategic Systems

  • Manager Organizational Process Analysis Team
  • Trained in BPA Methodology by Axiom Business Consulting in 1995
  • Performed numerous process analysis projects including HR Division process documentation, MCC Red Mountain One-Stop-Service model, and CG Aviation Maintenance Inventory Control Processes
  • Master of Arts in Educational Leadership
  • Bachelor of Arts in Business Management
  • Certified to teach CIS and Management and has taught classes at CGCC and MCC


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