Medical Front Office
The Certificate of Completion (CCL) in Medical Front Office program provides education and training for employment in physicians' offices, group medical practices, and other healthcare settings. Medical Front Office personnel perform administrative duties including management and maintenance of the office, receiving patients and their family members, acting as an informational and educational resource for the patient, handling telephone and written communications, managing patient records, bookkeeping, filing, insurance processing, typing, appointment scheduling and managing public relations. Students in the Medical Front Office program may be in contact with potentially infectious blood, tissues, and body fluids.
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