Retail Sales Manager
The Certificate of Completion (CCL) in Retail Sales Manager is designed for students with an interest in retail store management. Students learn about apparel and retail store management, merchandising, salesmanship, customer service, basic computer systems, and human resources. They develop the ability to train and manage personnel in a store, display and merchandise their areas or store, effectively train personnel to sell the merchandise, and manage stocks and profitability.
Details
Field of Interest
Visual and Performing Arts
Degree Type
Certificate of Completion (CCL)
Academic Plan
Retail Sales Manager (CER)
Academic Plan Code
5405
Total credits required
22-24
Catalog Year
2024-2025
Effective Term
Fall 2020
Notes
Students must earn a grade of C or better in all courses within the program.
What You'll Learn
This pathway map will help you gain the expertise needed to:
- Create a marketing and promotion plan, applying an understanding of consumer behavior, marketing principles and merchandising strategies.
- Perform basic mathematical functions related to supply chain management.
- Apply management techniques to finance, control, merchandising, sales, promotion, operations, and stock shrinkage.
- Utilize sales presentation skills as they relate to the fashion industry.
- Employ current computer and information technologies to perform business functions.
- Coordinate displays, advertising, and personal selling efforts.
- Select merchandise with performance and care characteristics that will satisfy the needs and wants of customers.
- Assess the different quality levels of apparel construction.
- Effectively manage relationships with customers and co-workers.
- Analyze color and design elements used in the fashion industry for apparel and marketing.
- Apply techniques to create customer satisfaction, including responsiveness, reliability, empathy and tangible service in a work environment.
Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Arizona-based wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.
First-Line Supervisors of Retail Sales Workers
$44,240 Show expanded career information for First-Line Supervisors of Retail Sales Workers
Merchandise Displayers and Window Trimmers
$32,980 Show expanded career information for Merchandise Displayers and Window Trimmers
Retail Salespersons
$34,110 Show expanded career information for Retail Salespersons
Course Sequence by Term
The following is the suggested course sequence by term. Please keep in mind:
- Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
- The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
- Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
- Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include FYE101 and FYE103. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
Full-time Sequence
Full-time status is 12 credits to 18 credits per semester.
Term 1
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| BPC110 or CIS105 | Computer Usage and Applications or Survey of Computer Information Systems | CS or CS | 3 | ||
| MKT/TEC109 | Introduction to Fashion Merchandising | Critical course Gateway course | 3 | ||
| MKT268 | Merchandising | 3 | |||
| TEC245 | Wardrobe Strategies | 3 |
Term 2
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| MKT/TEC151 | Display and Visual Merchandising | 3 | |||
| MKT/TEC200 | Retail Buying | 3 | |||
| TEC222 | Textiles | 3 | |||
| TEC272++ | Any Retail Merchandising Internship course | 1–3 |
Part-time Sequence
Part-time status is 11 credit hours or less.
Term 1
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| BPC110 or CIS105 | Computer Usage and Applications or Survey of Computer Information Systems | CS or CS | 3 | ||
| MKT/TEC109 | Introduction to Fashion Merchandising | Critical course Gateway course | 3 |
Term 2
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| MKT268 | Merchandising | 3 | |||
| TEC245 | Wardrobe Strategies | 3 |
Term 3
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| MKT/TEC151 | Display and Visual Merchandising | 3 | |||
| MKT/TEC200 | Retail Buying | 3 |
Term 4
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| TEC222 | Textiles | 3 | |||
| TEC272++ | Any Retail Merchandising Internship course | 1–3 |
Course Area Key
Gateway Course = Generally the first major-specific course in a pathway.
Critical Course = A course that is highly predictive of future success in a pathway.
- CS = Computer/Statistics/Quantitative Application
Disclaimer
Students must earn a grade of C or better for all courses required within the program.
Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.
View MCCCD’s official curriculum documentation for additional details regarding the requirements of this award (https://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm11?id=147162).
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.