Airline Operations
The Associate in Applied Science (AAS) in Airline Operations program is designed to provide students with the opportunity to specialize in specific areas of airline operations while still meeting the rigid Federal Aviation Administration requirements. Students may choose to specialize in the area of Reservations and Ticketing Services.
Details
This program is offered through an educational partnership. Employment by the partnership organization is required for admission.
Students must earn a grade of C or better in all courses within the program.
This pathway map will help you gain the expertise needed to:
CCL in Organizational Leadership.
- Create and use effective oral, written, and visual business communication skills.
- Critically evaluate the alternatives faced in business decision making to select the most effective and efficient solution.
- Recognize ethical, legal, and global dimensions in business practice and how business integrates social responsibility into operations/decision making.
- Research, locate, and evaluate business information in order to support evidence-based decisions.
- Use team collaboration to solve business problems.
- Apply current technology to specific business tasks.
- Describe and evaluate organizational structures and the functions of planning, organizing, leading, and controlling in a business setting.
OR
CCL in Quality Customer Service.
- Assess various situations including procedures, policies, customer needs, and concerns to take the appropriate actions.
- Collaborate with diverse individuals and groups in a culturally responsive manner to achieve common goals.
- Utilize effective communication skills with diverse populations to build trust and rapport in varied settings.
- Demonstrate effective self-management skills relative to time management, interpersonal relationships, and professional ethics.
AND
CCL in Airline Operations: Reservations and Ticketing Services.
- Summarize reservations and ticketing procedures.
- Use a computerized reservations system.
- Summarize procedures for handling special requests and seat assignments.
- Explain various fare rules and procedures for pricing and selling fares.
- Create, price and change itineraries/flights for airline passengers.
- Use various booking codes.
- Demonstrate ability to complete and retrieve a Passenger Name Record (PNR).
- Summarize privacy act and procedures on when to release passenger information.
Successful completion of this degree may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Arizona-based wages* for this degree. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.
Transportation, Storage, and Distribution Managers
$95,680 Show expanded career information for Transportation, Storage, and Distribution Managers
Course Sequence by Term
The following is the suggested course sequence by term. Please keep in mind:
- Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
- The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
- Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
- Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include FYE101 and FYE103. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
- Consult with your faculty mentor or academic advisor to determine educational requirements, including possible university transfer options, for your chosen career field.
Full-time Sequence
Full-time status is 12 credits to 18 credits per semester.
Term 1
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
AIR160 | Reservation/Booking Procedures | 3 | |||
AIR165 | Overview Of Flight Schedules/Itineraries | 3 | |||
AIR161 | Airline Reservations Systems | 2 | |||
AIR163 | Advanced Airline Reservations | 2 |
Term 2
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
ENG101 or ENG107 | First-Year Composition or First-Year Composition for ESL | FYC or FYC | 3 | ||
COM100 or COM230 | Introduction to Human Communication or Small Group Communication | SB or SB | 3 | ||
Specialization Option | Specialization Option | 3 | |||
Specialization Option | Specialization Option | 3 | |||
Specialization Option or RE | Specialization Option or Restricted Elective | 3 | |||
FYE101 or FYE103 | Introduction to College, Career and Personal Success or Exploration of College, Career and Personal Success | 1–3 |
Term 3
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
MAT112 | Mathematical Concepts and Applications | OR Higher level Mathematics course | 3–6 | ||
CRE101 | College Critical Reading and Critical Thinking | OR Equivalent as indicated by assessment. | L | 0–3 | |
ENG102 or ENG108 or ENG111 | First-Year Composition or First-Year Composition for ESL or Technical and Professional Writing | FYC or FYC or L | 3 | ||
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 3 | ||
Specialization Option | Specialization Option | 3 | |||
Specialization Option | Specialization Option | 3 |
Term 4
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
SB | Social & Behavioral Sciences | SB | 3 | ||
SQ or SG | Natural Sciences Quantitative or Natural Sciences General | SQ or SG | 4 | ||
HU | Humanities, Fine Arts & Design | HU | 3 | ||
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 2–3 | ||
Specialization Option | Specialization Option | 2–3 |
Term 5
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 3 | ||
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 3 |
Part-time Sequence
Part-time status is 11 credit hours or less.
Term 1
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
AIR160 | Reservation/Booking Procedures | 3 | |||
AIR165 | Overview Of Flight Schedules/Itineraries | 3 | |||
AIR161 | Airline Reservations Systems | 2 | |||
AIR163 | Advanced Airline Reservations | 2 |
Term 2
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
ENG101 or ENG107 | First-Year Composition or First-Year Composition for ESL | FYC or FYC | 3 | ||
Specialization Option | Specialization Option | 3 | |||
FYE101 or FYE103 | Introduction to College, Career and Personal Success or Exploration of College, Career and Personal Success | 1–3 |
Term 3
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
Specialization Option | Specialization Option | 3 | |||
CRE101 | College Critical Reading and Critical Thinking | OR Equivalent as indicated by assessment. | L | 0–3 | |
ENG102 or ENG108 or ENG111 | First-Year Composition or First-Year Composition for ESL or Technical and Professional Writing | FYC or FYC or L | 3 |
Term 4
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
Specialization Option | Specialization Option | 3 | |||
Specialization Option | Specialization Option | 3 |
Term 5
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
Specialization Option | Specialization Option | 3 | |||
MAT112 | Mathematical Concepts and Applications | OR Higher level Mathematics course | 3–6 |
Term 6
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
COM100 or COM230 | Introduction to Human Communication or Small Group Communication | SB or SB | 3 | ||
Specialization Option | Specialization Option | 2–3 |
Term 7
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
SB | Social & Behavioral Sciences | SB | 3 | ||
RE | Restricted Elective | 3 |
Term 8
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
SQ or SG | Natural Sciences Quantitative or Natural Sciences General | SQ or SG | 4 | ||
HU | Humanities, Fine Arts & Design | HU | 3 |
Term 9
Course Number | Course Name | Requisites | Notes | Area | Credits |
---|---|---|---|---|---|
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 3 | ||
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 3 | ||
RE | Restricted Elective | Students must choose 11-12 industry/job specific elective credits and have them approved by the Department Chair. | 2–3 |
Gateway Course = Generally the first major-specific course in a pathway.
Critical Course = A course that is highly predictive of future success in a pathway.
- C = Cultural Diversity in the US
- CS = Computer/Statistics/Quantitative Application
- FYC = First Year Composition
- G = Global Awareness
- HU = Humanities, Fine Arts, and Design
- L = Literacy & Critical Inquiry
- SB = Social-Behavioral Sciences
- SG = Natural Sciences General
- SQ = Natural Sciences Quantitative
Students must earn a grade of C or better for all courses required within the program.
Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.
View MCCCD’s official curriculum documentation for additional details regarding the requirements of this award (https://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm13?id=176785).
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.